Terms of Service

Terms of Service

Last Updated: September 3, 2026

Welcome to Haunties.

These Terms of Service (“Terms”) govern your access to and use of the Haunties website, online store, products, and related services (collectively, the “Services”).

Throughout these Terms, “Haunties,” “we,” “us,” and “our” refer to Haunties. “You” and “your” refer to any visitor, customer, or other person who accesses or uses our Services.

By accessing our website, placing an order, or otherwise using our Services, you agree to these Terms. If you do not agree with these Terms, please do not use our Services.

1. Online Store Terms

By using our Services, you represent that you are at least the age of majority in your state or jurisdiction of residence or that you have permission from a parent or legal guardian where required.

You may not use our products, website, or Services for any unlawful or unauthorized purpose.

You may not attempt to interfere with, damage, disrupt, gain unauthorized access to, or otherwise misuse our website, systems, or Services.

We reserve the right to refuse service, cancel orders, or restrict access to our Services where reasonably necessary, including in cases of suspected fraud, abuse, violation of these Terms, or unlawful activity.

2. Products

We make reasonable efforts to display and describe our products as accurately as possible.

However, colors and other visual characteristics may appear differently depending on your screen, device, lighting conditions, and display settings.

Certain characteristics may also vary slightly between individual products due to manufacturing processes, materials, packaging, or other normal production variations.

We do not guarantee that every product will appear exactly as it does on your particular screen.

All products are subject to availability. We reserve the right to discontinue, modify, or limit quantities of products at any time.

3. Pricing

Prices for our products are subject to change without notice.

We reserve the right to correct pricing, product descriptions, discounts, promotional offers, or other errors appearing on our website.

If an error affects an order you have already placed, we may contact you regarding the issue or cancel and refund the affected order where appropriate.

Prices displayed on our website may not include applicable taxes, shipping charges, duties, or other fees unless specifically stated otherwise.

4. Orders

Submitting an order does not necessarily mean that the order has been accepted.

We reserve the right to accept, decline, limit, or cancel an order where reasonably necessary. This may include situations involving:

  • Product availability

  • Incorrect pricing or product information

  • Suspected fraudulent or unauthorized transactions

  • Payment authorization problems

  • Unusually large quantities

  • Resale or other suspected commercial purchasing activity

  • Violations of these Terms

If we cancel an order after payment has been successfully processed, we will issue an appropriate refund for the canceled portion of the order.

You are responsible for providing accurate billing, shipping, contact, and payment information when placing an order.

5. Payment

You agree to provide current, complete, and accurate payment information for purchases made through our Services.

Payments may be processed by third-party payment providers. Your use of a particular payment method may also be subject to the applicable payment provider's terms and policies.

By submitting payment information, you represent that you are authorized to use the payment method provided.

6. Shipping and Delivery

Shipping and delivery estimates are estimates only unless expressly stated otherwise.

Delivery times may be affected by circumstances outside our reasonable control, including carrier delays, weather, holidays, high order volumes, customs processing, incorrect addresses, and other logistical disruptions.

Haunties is not responsible for delays caused by shipping carriers or circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate shipping address.

Additional information regarding shipping may be provided in our Shipping Policy or other information made available during checkout.

7. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are governed by the Haunties Return & Refund Policy in effect at the time of purchase.

Products must satisfy the requirements of that policy to qualify for a return, refund, or exchange.

We reserve the right to refuse a return or refund where the applicable requirements have not been met, subject to applicable law.

Nothing in these Terms is intended to limit any rights you may have under applicable consumer protection laws.

8. Promotions and Discount Codes

From time to time, Haunties may offer promotional discounts, coupon codes, giveaways, sales, or other special offers.

Unless otherwise stated:

  • Promotional codes cannot be combined with other offers.

  • Promotional codes have no cash value.

  • Discounts may be subject to expiration dates or product restrictions.

  • Promotions may be limited to certain customers, products, regions, or order quantities.

We reserve the right to modify, suspend, or terminate promotions where permitted by law, including where a promotion is affected by technical errors, fraud, abuse, or circumstances outside our reasonable control.

9. Intellectual Property

The Haunties name, branding, logos, graphics, photographs, product designs, website content, written copy, videos, artwork, and other materials made available through our Services may be owned by or licensed to Haunties and are protected by applicable intellectual property laws.

You may access our website and content for personal, non-commercial use.

Unless you have received our prior written permission, you may not reproduce, distribute, modify, republish, sell, license, commercially exploit, or create derivative works from protected Haunties content.

Nothing in these Terms grants you ownership of any Haunties intellectual property.

10. Customer Reviews and User Content

If you submit a review, photograph, video, comment, testimonial, social media content, or other material to Haunties (“User Content”), you represent that you have the necessary rights to submit that content.

You may not submit content that:

  • Infringes another person's intellectual property or privacy rights

  • Contains unlawful, threatening, abusive, or defamatory material

  • Contains malicious software or harmful code

  • Is intentionally false, misleading, or fraudulent

Where permitted by law, by voluntarily submitting User Content to Haunties for publication or promotional use, you grant Haunties a non-exclusive, worldwide, royalty-free license to use, reproduce, display, distribute, and adapt that content in connection with operating and promoting our business.

You retain ownership of your original User Content.

11. Third-Party Services and Links

Our Services may integrate with or contain links to third-party websites, payment processors, social media platforms, shipping providers, applications, or other services.

We do not control third-party services and are not responsible for their content, availability, security, privacy practices, or conduct.

Your interactions with third-party services may be governed by separate terms and policies provided by those third parties.

12. Prohibited Uses

You may not use our website or Services to:

  • Violate applicable laws or regulations

  • Infringe intellectual property rights

  • Submit false or misleading information

  • Transmit viruses, malware, or harmful code

  • Attempt to gain unauthorized access to our systems

  • Scrape, crawl, copy, or extract website content through unauthorized automated means

  • Interfere with the security or operation of our Services

  • Engage in fraudulent transactions

  • Harass, abuse, threaten, or harm others

  • Impersonate another person or organization

We may suspend or terminate access to our Services for violations of these Terms.

13. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website, Services, and products are provided on an “as available” basis, except for any warranties expressly provided by us or required by law.

We do not guarantee that our website will always be uninterrupted, error-free, secure, or available.

Some jurisdictions do not permit certain warranty exclusions, so some of the above limitations may not apply to you.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Haunties and its owners, employees, affiliates, contractors, service providers, and representatives will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to your use of our Services or purchase of our products.

Where liability cannot legally be excluded, our liability will be limited to the maximum extent permitted by applicable law.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by law.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Haunties and its owners, affiliates, employees, contractors, and representatives from claims, liabilities, damages, losses, and reasonable expenses arising from your unlawful use of the Services, your violation of these Terms, or your infringement of another person's rights.

16. Privacy

Your submission and use of personal information through our Services is governed by our Privacy Policy.

Please review the Haunties Privacy Policy for information about how we collect, use, and disclose personal information.

17. Changes to These Terms

We may update these Terms periodically to reflect changes to our business, Services, policies, or applicable legal requirements.

The current version will be posted on our website with an updated “Last Updated” date.

Your continued use of our Services after updated Terms become effective constitutes acceptance of those Terms to the extent permitted by applicable law.

18. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.

19. Entire Agreement

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies incorporated by reference, constitute the agreement between you and Haunties concerning your use of our Services and purchases from us.

20. Governing Law

These Terms and any disputes arising from or relating to them will be governed by the laws applicable to Haunties' principal place of business, without regard to conflict-of-law principles, except where applicable consumer protection laws require otherwise.

21. Contact Information

Questions regarding these Terms of Service may be sent to:

Haunties
Email: shophaunties@gmail.com
Website: Haunties.co